If you want to provide feedback or complain about the service that you have received at a VFS visa application centre, please see the Feedback and complaints page on this website.
For security reasons the following items will not be permitted inside the visa application centre or stored in the premises.
All battery operated or electronic gadgets such as cameras, audio/video cassettes, compact discs, MP3's, floppies, laptops, or portable music players.
All bags such as travel bags, back packs, briefcases, suitcases, leather, jute or cloth bags and zip folders. Only a plastic bag containing your application related papers would be permitted.
Sealed envelopes or packages.
Any inflammable item such as matchboxes/ lighters/ fuel.
Any sharp objects such as scissors, pen knives or nail filers.
Weapon or weapon like objects or explosive material of any kind.
This list is not finite. Other items may be prohibited based on security staff discretion.
The visa application centre is unable to store prohibited items. Applicants should make other arrangements to store their belongings before they enter the visa application centre.
The Data Protection Act prevents the UK Border Agency and VFS from providing information about an application to anybody other than the individual visa applicant or their authorised representative.
