|
|
- Disclaimer for SMS Services
- The Short Messaging Service ('SMS') provided to visa
applicants is to update on the current status of their visa
application process. The information provided by SMS is based
on the information provided by the UK Border Agency in, Khatmandu,
Nepal. While VFS ensures that information is made available
to the visa applicant promptly and accurately, the visa applicant
shall at all times be responsible for providing and maintaining
an SMS text compatible mobile phone number where VFS can send
text messages regarding the status of the visa application
to the visa applicant. The visa applicant is responsible for
ensuring connection to a mobile network capable of receiving
the SMS Services. The visa applicant understands that if their
mobile phone is switched off, disconnected for any reason
or is out of coverage for a period of 24 hours or more, The
visa applicant's mobile network provider may delete any SMS
messages to be received by The visa applicant.
- The time to deliver the SMS is dependent on several reasons
such as the traffic on the mobile network and if the visa
applicant mobile phone is within reach and switched on and
cannot be guaranteed by VFS. VFS is not a mobile network operator
and does not guarantee the delivery of SMS text messages.
- The visa applicant confirms that they have provided an accurate
mobile number for receiving SMS and that the visa applicant
is the owner or its legitimate user, or that they have the
consent of the owner or legitimate user, of the mobile phone
using for the Service. The visa applicant understands that
using another person's mobile phone or providing an inaccurate
mobile phone number/unauthorized use of mobile phone number
for receiving the SMS may disclose the visa applicant 's confidential
information which shall be at the sole risk of the visa applicant.
- The Service, once purchased, will be available to the visa
applicant from the time of submitting their visa application
until the visa processing has completed or such other period
as VFS may advise through our website. VFS reserves the right
to withdraw this service at any time and without notice.
- The visa applicant must not use (or permit any third party
members) to use the SMS Service to send any message or communication
containing information on Spam, illegal, offensive, abusive,
indecent, obscene, menacing, annoyance, inconvenience, needless
anxiety or infringes the rights of third parties. VFS reserves
the right to withdraw the SMS service to visa applicants if
they are in breach of this paragraph 4. VFS may also withdraw
the service if VFS in its sole discretion is made aware that
the SMS service is being used for such purposes.
- For operational reasons VFS may change the terms of the
service with or with out notice. In the event of any change
to the service these Terms and Conditions are to be treated
as varied accordingly.
- The visa applicant understands that the SMS Service may,
at any time, be affected by problems with the visa applicant's
mobile phone network, including, without limitation, interference
to the network coverage. VFS is not responsible or liable
to the visa applicant for any loss, damage or expenses incurred
directly or indirectly by the visa applicant as a result of
any difficulties experienced by their mobile phone service
provider. Subject to the restriction described within this
paragraph 7, VFS shall carry out the service with reasonable
care.
- If the visa applicant does not receive an SMS text message
relating to this service, then. they should inform VFS through
email or by calling our Helpline number.
- The SMS service delivers the visa application status based
on the information received by VFS from the UK Border Agency..
- To use the Service, The visa applicant should refer to
the instructions available on the website. the visa applicant
agrees to comply with all instructions we may give concerning
the service, including any security instructions. We will
be entitled to treat any failure by the visa applicant themselves
to comply with these instructions as a breach of these Terms
and Conditions, which will entitle us to deny the visa applicant
access to the Service.
- The visa applicant is responsible for paying charges for
the original message. The charges once paid for SMS service
will not be refunded under any circumstances.
- The visa applicant shall at its sole risk be responsible
for taking all reasonable steps to prevent unauthorized persons
gaining access to the Services.
- While VFS takes every precaution transmission of information
to transmit information. VFS shall not be responsible or liable
for any unforeseen events and circumstances beyond the reasonable
control of VFS.
- VFS may in its sole discretion temporarily suspend the
condition sof the Service if such conditions could significantly
affect the quality of any telecommunications service, including
the service, provided by VFS.
- VFS specifically excludes all liability of any kind (including
negligence) in respect of any third party information or other
material made available on, or which can be accessed using
SMS text services.
- This Terms and Conditions is governed by the law of Nepal
and both parties submit to the exclusive jurisdiction of the
courts in Kathmandu, Nepal.
- Data Protection Notice
- Collection of data
The privacy and protection of personal data is very important
to VFS, including all its other brands and affiliates. VFS
complies with any mandatory data protection legislation when
collecting and processing personal data. Whenever you are
in the process of applying for SMS Service through a visa
application centre we may collect and store (subject to the
UK Border Agency's guidelines), as the case may be, the following
information: Your full name, your mobile number and email
id, your language preference of SMS, and the country for which
you have applied for a visa for the purposes of processing
your visa application.
- Disclosure to third parties
In accordance with all mandatory data protection legislation
your data may be disclosed to third parties processing data
on behalf of VFS. In this context your data may also be transferred
abroad. Your data may be disclosed within VFS to other than
the collecting entity. Data may be used by these other VFS
entities to the same extent as the collecting VFS entity is
entitled to use it. Your data is treated as confidential and
will not be disclosed to third parties, save for the purpose
of VFS fulfilling its contractual obligations or if required
under mandatory law, particularly if requested by the authorities
or for the purpose of enforcing VFS's rights.
- Use of data
Collected data will be processed in good faith and will be
used in order to transmit your visa application status via
SMS and email. We do not intend to use your information for
any other purpose, except that if you have given consent,
we may use your information for the purposes of sending you
related marketing information (such as airline advertisements),
which is normally included by us when we return your passport
to you and/or sent to you by e-mail if you have given us an
e-mail address for that purpose. You can always refuse to
receive such offers and information for which you may please
contact 284 Nagpokhari Sadak, Opp. East Palace Gate, Kathmandu,
Nepal. Your information is held by us in the computer
server(s) located in UK, London and India, Mumbai. It will
also be accessed and held by our affiliates currently based
in India.
|
|
